The first of the series of virtual conferences themed ‘Future Ready India’, hosted by Automation Anywhere in collaboration with CNBC TV-18 and Forbes India, brought together eminent experts from the insurance sector, to deliberate on ‘The Future of Insurance’. This discussion focused on the role of Robotic Process Automation (RPA) and related aspects of digital transformation within the insurance sector. RPA, a business process automation technology solution, has been unlocking value for enterprises, augmenting human potential and impacting a host of industry verticals. Within the insurance sector, the use of software robots or AI/digital workers, which emulate the actions of a human interacting within digital systems, has been gaining significance. Moderated by Mridu Bhandari of CNBC TV-18, the panel comprised Milan Sheth, EVP, India, Middle East, and Africa, Automation Anywhere; Kirti Patil, Sr EVP & CTO, Kotak Mahindra Life Insurance; Sachin Goel, EVP & CTO, Tata AIA Life